NiaLena Caravasos Quoted on Competitive Advantage Through Client Experience

NiaLena Caravasos Interviewed and Quoted in the Thomson Reuters White Paper Entitled “FROM ONE-STAR SERVICE TO FIVE-STAR OPPORTUNITY: How Law Firms Can Create a Competitive Advantage Through Client Experience” Although the issue of client satisfaction is not a new concept, Thomson Reuters is on the cutting edge of its timely analysis of what this means in our online world where the need for […]